The busy lifestyles that most people lead require businesses to incorporate methods for expediting their business and make the lives of their customers a bit easier. Whether it’s for banking, transportation, communication, shopping or eating out, enterprising business owners continue to come up with novel ways of conveniently providing their products and services.
Conveyor belt sushi restaurants and smorgasbord offerings are prime examples of dining establishments meeting such a need for speedy services coupled with personal selection.
The advantage of such restaurants is not just the ease of picking out what you want to eat from a coursing river of food options. The automatic system of identifying the cost of every offering and then quickly adding all consumed orders for fast billing contribute as well to the draw of such dining establishments.
Plus, there are other smart features involved such as digital technology-supported programs for ordering items not on the conveyor belt, and an integrated system in the billing process.
Taking a Cue
Other food businesses can surely take a cue from conveyor belt sushi restaurants, and perhaps even do more. There are new technologies available for restaurants and other types of operations that can improve day-to-day processes.
In addition to these, there are ingenious practices to complement the accuracy, convenience, and speed facilitated by digital technology. So if you are looking to improve your food business operations further, here are four smart solutions that can help:
1. Build an online community.
Creating a website, forums, and making use of social media tools such as Facebook, Instagram, and a blog will help your business establish a good reputation as a solutions provider and industry authority.
More importantly, you get to obtain valuable data to make your business more customer-oriented. Your interactions with your online community can help reveal concerns and needs. At the same time, you can quickly provide your audience with the answers they need to build trust and a solid relationship.
2. Switch to a digital menu.
This can improve the ordering process at your restaurant by eliminating confusion and slashing ordering time in half. No more waiting for an available waiter to take each customer’s orders. Instead, customers can just tap in what they want, review their list of orders and the cost, and send in their orders directly to the kitchen.
A digital menu is truly an excellent time management solution for incredibly busy dining establishments. Not only can it speed up the process, but it also streamlines the process by allowing waiters to focus more on bringing the orders to the tables faster.
3. Use table management software.
If your dining establishment is like a box office hit for lunchtime and dinner and it’s often difficult to see if you have available tables for new diners, a table management software will be a huge help. The software shows you which tables are available and those which will be vacated soon in real-time.
This program can help you lock in customers who really wish to eat at your restaurant. If you can give them a fair estimate of how long they need to wait to be seated, instead of just telling them that there’s no empty table, they would be more willing to stay.
4. Take advantage of a POS system.
Using detailed data on diners can help your food business develop customer loyalty — knowledge of what types of patrons buy which menu items can guide in recipe development and marketing strategies. The data derived from a quick service POS system can determine trends, and provide your business with a good information base to make your loyalty program work to your advantage.
The loyalty card can yield more valuable insight into customers’ preferences. It may seem like just a rewards program to diners; but for the business, it reveals so much more about customer inclinations based on other factors such as the weather, season, and even time of day.
Smart Solutions + High-Quality Food = Success
No matter how impeccable your smart practices are, they will not have much value if the quality of your offerings leaves much to be desired.
As you elevate your operations, make sure to improve the quality of your menu items as well. This should be so much easier with the time-saving impact offered in today’s technology.
If you can marry a streamlined process and fully satisfying food, success will surely come faster, and it will be sustainable, too.
AUTHOR BIO:- Ahmad Alzaini is the co-founder and CEO of Foodics, a fast-growing food tech startup. A businessman by nature, Alzaini is an app aficionado, developing businesses in Saudi Arabia within several industries. Today, Foodics has extended to new markets across the MENA region, processing over 1 billion transactions, and offering the latest technology in POS and restaurant management.